Agenda 2019

http://www.dorsetecho.co.uk/news/11176155.Warning_over_phone_scam/ Warning over phone scam calls claiming to be from Microsoft Tony Misun  warning people about computer scam phone calls These call seem to have returned. There were a number of calls, usually coming from what seemed to be a "call centre" somewhere in India, over a period of months last year. The telephone company advised that even though we are on "Telephone Preference" blocking, BT were unable to do anything about calls originating from overseas. bogus ‘Microsoft Tech Support’ technician,  My own method of dealing with these morons is to drag the call out for a while with numerous questions to them about what operating system do they think I have?, what seems to be the nature of my problem,? and anything else that I can dream up at the time. Eventually, I clearly indicate that I am aware that their call is a scam, cast some doubt on their parentage and invite the to ...

 A phone call to Debenhams and a visit to Debenhams on line.   Where are all the people? Debenhams. The most user unfriendly site in the whole www area. I have just spent 20 minutes on the telephone (10p per minute plus network charges) listening to a recorded voice automatically transferring to an automated response,giving umpteen options, asking for an account number and then not recognising it. Another call, and after pressing # a number of times (tip received from Santander complaints desk) I found a human voice (which sounded like he was in Mumbai) who promptly told me to ring back in 30 minutes as their systems were down and he could not help. We exchanged a few words and I hung up. A visit to the Debenhams site proved less than useful as after rummaging around in their "Help" sections and being advised to ring the telephone number I had previously used (10p per minute plus network charges) and finding no trace of an e-mail address, I gave up on that too. ...