Agenda 2019

http://www.argos.co.uk/static/StaticDisplay/includeName/AboutArgos.htm#corp   Argos     Success! Following the post of yesterday, there was an exchange of comments with “Argos Helpers”, which, initially, caused some concern. Hi John, I am very sorry for the problems that you have experienced with your order. I have just spoken with the courier and your cooker is out for delivery today and the driver will contact you before he delivers. Charlotte John Yates. We are just leaving for a hospital appointment. He can deliver and install tomorrow or late this afternoon. (after 3:00pm). Please confirm Argos. Your delivery is the fourth drop of the day so hopefully this may be after 3pm but Argos. I can not guarantee this. If you are not available for delivery today then the courier will call you to re book the delivery. Charlotte Just as I was muttering “Oh dear. Another day passes without our delivery. Oh dear”, or words to that effect, our...

http://www.argos.co.uk/static/StaticDisplay/includeName/AboutArgos.htm#corp Argos. Following the publication of details covering the first part this continuing saga,(this Blog 5th July), it seems that we are no further forward than we were last Friday. I had an exchange of Twitter messages on Friday afternoon, with “Argos Helpers” who listened to my explanation of events, offered much (and I am sure sincere) sympathy with my frustration and assured me that their delivery and installation contractor would telephone on Monday to make the necessary arrangements.(Readers may recall the exchange of telephone calls between me and Argos customer services on 4th July) Yesterday, Monday 7th July, we eagerly awaited a call from the delivery people with news of our cooker and when we might be able to see physical evidence of its existence. At 5:00 pm, I finally lost patience and logged on to send another request to “Argos Helpers”. The Twitter exchange started with my “Hi Tin...

http://www.argos.co.uk/static/StaticDisplay/includeName/AboutArgos.htm#corp   Argos Have you ever tried to buy something online from Argos using their web page? On the 19th June, I placed an order on line, for an electric cooker, to include delivery, recycling our existing cooker and installation of the new appliance. Argos responded with an e-mail within a few minutes, acknowledging receipt of the order and confirming receipt of payment. Their e-mail also stated that they would contact us by Thursday 3 July 2014 to arrange a convenient date and time for delivery and installation. Some days later, they confirmed that our cooker would be delivered to their delivery/installation sub contractor on the 24th June, which was later confirmed. During a call earlier this week, just to check on any progress, I was advised that the delivery/installation people would ring me no later than Thursday or Friday of this week to arrange a date. Yesterday, Friday 4t...