Profits before Patient services.

E-Zec Patient Transport services

I do not believe for one minute that every single organisation that you ring is always "experiencing a large volume of calls and your call is very important to us. Our operative will be with you as soon as possible". There then follows the obligatory "music" , loud, distorted and often inaudible, punctuated with another message saying "you are in a queue, your call is important to us".
This morning it was the turn of E-Zec the privatised Hospital patient transport service. Having spent almost 30 minutes on the phone and being told on numerous occasions that "you are in a queue and your position is number 7" we rang off.
Now E-Zec are a pretty awful organisation at the best of times and have become even worse following their "New revised procedures".
With the exorbitant profits that these privatised companies make from taxpayers (that is you and I) you would have thought that they could employ enough people to answer the phones and to play some decent music.

Comments

Northern Ireland and Brexit. The return of "The Troubles"

Northern Ireland: police attacked in another night of disturbances | Northern Ireland | The Guardian When the "Brexit" debate was still filling our newspapers and our television screens, readers may remember why I had changed my mind since voting to leave at the referendum vote. Apart from the economic arguments, which had become crystal clear after peeling away all the lies and misrepresentations trotted out by Bozo Boris and his "Get Brexit Done" conspirators, there was always the problem of the border between Northern Ireland and the Republic of Ireland. Would it be possible to have a border between the European Union and the United Kingdom where people, goods and services could pass freely between the two nations without customs restrictions, tariffs, duties and all the other formalities? Would it be possible to have one part of the United Kingdom treated differently from other parts of the United Kingdom, particularly when Scotland for example had voted overwhe...

Enough of this hysterical nonsense

http://style.uk.msn.com/royal-baby/how-will-the-royal-baby-look-as-he-grows-up Media generated hysteria. This is too much. For the last 36 hours (thought it seems more like 36 days) there has been wall to wall news coverage, media and television comment and reporting, with Sky News taking first prize for frenzied minute by minute reporting from the Palace, the hospital, from a village somewhere in England, from the studio and anywhere else that Burley, Botting and company could stick a microphone into some obscure "celebrity's" face and ask for yet another banal quote. All this galvanising the mass hysteria of some elements of the public, (who the media would have you believe is the reaction of "the whole world",) with their flag waving, dancing, singing and cheering over what is after all, no more than a woman having a bab...

A perverse and rather sinister media obsession to discredit, smear and undermine Jeremy Corbyn

http://www.standard.co.uk/news/uk/venezuela-jeremy-corbyn-blasted-for-not-condemning-president-maduro-a3606156.html#commentsDiv Venezuela: Jeremy Corbyn blasted for not condemning socialist President Nicolas Maduro as violent conflict escalates There is a perverse and rather sinister obsesseion with the media and particularly television "interveiwers", in seeking to secure from Jeremy Corbyn a "condemnation" of some person or organisation or event. This time it is connected with events in Venezuela and the actions of President Nicolas Maduro and the bloody crackdown on protests against the result of last weeks poll which inaugurated a constituent assembly . The media "stories" and the interrogation by the television interviewers, are as subtle as a sledgehammer being nothing more than a variation on the "Have you stopped beating your wife yet?" question, which so many repoters use in order for them to make themselves appear very ...

Agenda 2019

Search This Blog