Profits before Patient services.

E-Zec Patient Transport services

I do not believe for one minute that every single organisation that you ring is always "experiencing a large volume of calls and your call is very important to us. Our operative will be with you as soon as possible". There then follows the obligatory "music" , loud, distorted and often inaudible, punctuated with another message saying "you are in a queue, your call is important to us".
This morning it was the turn of E-Zec the privatised Hospital patient transport service. Having spent almost 30 minutes on the phone and being told on numerous occasions that "you are in a queue and your position is number 7" we rang off.
Now E-Zec are a pretty awful organisation at the best of times and have become even worse following their "New revised procedures".
With the exorbitant profits that these privatised companies make from taxpayers (that is you and I) you would have thought that they could employ enough people to answer the phones and to play some decent music.

Comments

Enough of this hysterical nonsense

http://style.uk.msn.com/royal-baby/how-will-the-royal-baby-look-as-he-grows-up Media generated hysteria. This is too much. For the last 36 hours (thought it seems more like 36 days) there has been wall to wall news coverage, media and television comment and reporting, with Sky News taking first prize for frenzied minute by minute reporting from the Palace, the hospital, from a village somewhere in England, from the studio and anywhere else that Burley, Botting and company could stick a microphone into some obscure "celebrity's" face and ask for yet another banal quote. All this galvanising the mass hysteria of some elements of the public, (who the media would have you believe is the reaction of "the whole world",) with their flag waving, dancing, singing and cheering over what is after all, no more than a woman having a baby. How will the royal baby look as he grows up? Now the latest absurdity, this time f

New Agenda on Sunday is out Sunday, Apr. 28, 2019

https://paper.li/f-1346065353#/ Good morning everyone. Last weeks scare regarding Megan and Harry being sent to live "somewhere in Africa" seems to have been dispelled, at least for the time being. It now seems that the Duke and Duchess of Sussex will take up residence in California. Unless they are actually doing some proper work in "The Golden State", I hope that they are taken off the civil list so that we do not have to fund their life choice. The nauseating Daily Mail is at it again. A headline this week, which I will not even bother to reproduce here, screams out in disgusting and repulsive bias without any acknowledgement to the factual basis of their "story". Spewing out their usual smears and embellished distortions about Hamas, the IRA, Hezbollah and the rest, the Mail condemns itself with ample justification, for the closure of a "newspaper," which again abuses 10 fold, the privilege of "freedom of t

Northern Ireland and Brexit. The return of "The Troubles"

Northern Ireland: police attacked in another night of disturbances | Northern Ireland | The Guardian When the "Brexit" debate was still filling our newspapers and our television screens, readers may remember why I had changed my mind since voting to leave at the referendum vote. Apart from the economic arguments, which had become crystal clear after peeling away all the lies and misrepresentations trotted out by Bozo Boris and his "Get Brexit Done" conspirators, there was always the problem of the border between Northern Ireland and the Republic of Ireland. Would it be possible to have a border between the European Union and the United Kingdom where people, goods and services could pass freely between the two nations without customs restrictions, tariffs, duties and all the other formalities? Would it be possible to have one part of the United Kingdom treated differently from other parts of the United Kingdom, particularly when Scotland for example had voted overwhe

Agenda 2019

Search This Blog